FAQ
Answers before you begin.
Everything readers often want to know about Storyfold, stories, purchases, and playing at their own pace.
Quick answers
Frequently asked questions
How long does one story take?
Between three and six hours for a first ending. A second path usually takes about half as long, because you already know the map.
Do I need an account?
No. Saves live on your device, and nothing is uploaded unless you enable cross-device sync yourself.
Can I play offline?
Yes. After a story is installed, its chapters, choices, puzzles, and saves work without a connection.
What does the unlock include?
The complete Blackspire arc: every trial, both companion endings, and chapter select for replays. It is a one-time purchase.
Is there a subscription?
No. Storyfold is built around individual story purchases, not a recurring subscription. Check the pricing page for what is currently included.
Will I be spoiled if I look at the story pages first?
No. Story pages introduce the premise, tone, and central mystery without revealing major decisions or endings.
Can I replay a story after I finish it?
No. It is not possible to revisit and alter decisions once they have been made; this can only occur after the conclusion of the story or by starting anew.
Do I need to download a story before playing?
No. All the stories are already downloaded and present in the Storyfold app ready to be played.
What happens if I delete the app?
Deleting the app may remove locally stored progress. Make sure you understand your device’s backup or sync options before removing it.
Can I get a refund?
Refunds are handled by the store where you made the purchase. Visit Apple App Store or Google Play support for the applicable process.
Will new stories be added?
The library will grow over time. Follow Storyfold updates or check the Stories page for the current catalogue and upcoming releases.
Can I share Storyfold with my family?
Family-sharing availability is determined by the store and your account settings. Check the relevant store listing for the current policy.
Does Storyfold collect my reading choices?
See the Privacy Policy for the current explanation of what information is collected, why it is used, and how to contact us with privacy questions.
How do I send feedback or suggest a story idea?
Email hello@storyfold.app with “Feedback” in the subject line. Tell us which story you played and what you would like to see improved.
What should I include when reporting a bug?
Include your device model, operating-system version, app version, story name, and the steps that led to the problem. Screenshots are helpful when possible.
Can I play with screen-reader or accessibility settings enabled?
Storyfold is designed to work alongside your device’s accessibility settings.
Why can’t I hear music or effects?
Check the in-app audio settings, your device volume, and silent or focus modes. Headphones or external audio devices may also change the active output.
Where are my saves?
Storyfold saves progress on your device. Choose the relevant story from the library and continue from its available save slot.
Contact support
Tell us where the story folded.
Support requests are handled by email. The website itself does not collect or store support information.
Open the contact page